My training has been up and down, but mostly up. This morning I ran the Edmond hills. Two friends and I did 14 miles hard. I finished, felt good and returned home to my grand daughter greeting me at the door. Later we ran together. She is 5 and we ran about 2/10 of a mile. It was hot, but she enjoyed it. The day is still going well. I had a headlight out on my car. I also had to pick someone up at the airport. I figured I had time to buy the headlight, fix it, and continue on to the airport. I go to O'Reilly Auto parts and find the part. Price, $10.83. I hand the guy $21.00 because I don't want a bunch of bills in change. He hands me 17 cents in change. I immediately tell him I gave him a twenty. He says "I've got to count my drawer." Keep in mind, the store is crowded, there are people waiting, and the one other guy is helping someone with a big parts order. I'm pissed, but don't say anything thinking this shouldn't take long. Twenty minutes later the guy still isn't back. So I did what I hated to do, I got loud. I asked why it took twenty minutes to get my change. The guy comes back and says he hasn't finished counting. I say "so you're calling me a liar?" He says "no." I say "then why do you need to count the drawer?" He says "I want to see if I have ten dollars too much." I say "then you're calling me a liar?" You see where this is going. He goes back to the back to finish counting. I ask for a manager. None here the other guy says. I ask him why they are working so hard to cheat me. I get loud again and there are now about 8 people waiting in line for only one clerk. After 30 minutes, the guy comes back to shut me up, he's still not through counting, and says here take the ten dollars and get out. I tell him he's a jerk and I'll never be back. He says "good, get the f*ck out." See, this is how people get shot over nothing. Messing with my tranquility. I will be writing a letter to the home office, but I don't understand this kind of "customer service." Over the years I have probably spent over a thousand dollars there. Not another penny more, and for what? Ten dollars?
Any way I vowed that I would not carry that attitude to the airport. So I never said anything to the person I picked up and my day is going fine now, and I plan to run trails in the morning.